AppSec Jobs

Genesys Security Team

Open security roles at Genesys, and what we know about the team behind them.

information technology & services · 8500 employees · 3 open roles. Updated October 15, 2026.

Security at Genesys

Compiled from public job postings, careers pages, and company materials. Data may not reflect current state — verify during interviews.

3 Intel Signals

How they approach application security

  • Genesys publicly states a secure-by-design, SDLC-integrated approach with threat modeling, peer code reviews, OWASP testing, and ongoing application scanning.
  • Public content emphasizes embedding security into development (secure-by-design, mandatory peer code reviews) rather than explicit gating language.
  • Genesys documents a risk-based vulnerability management program, routine automated scanning, and annual third-party penetration testing.

The team

  • Shahzad Ahmad is listed as Global Vice President Security, Privacy and Compliance.
  • Jonathan Chow is identified as Chief Information Security Officer at Genesys.
  • The Genesys leadership page lists CIO Trevor Schulze but does not list a CISO.
  • No reliable, public headcount for an AppSec team was extractable, and active AppSec job postings could not be programmatically enumerated.

What they're working on

  • Genesys integrates security into every stage of the SDLC, applying threat modeling and security-focused design reviews in the design stage.
  • Development teams use secure coding techniques and mandatory peer code reviews.
  • Before release, code is tested against security standards like the OWASP Top 10.
  • They conduct continuous vulnerability scanning, penetration tests, and pre-deployment checks.
  • Critical and high-risk vulnerabilities are promptly addressed, and annual vulnerability assessments and penetration testing engagements are conducted.
  • There is no explicit Security Champions program structure or ownership publicly available.